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Not Snowflakes: The Problem isn’t Resilience, it’s Access to Support

Speaking to the BBC ahead of the publication of the Government's independent review into children and young people's mental health, Professor Peter Fonagy challenges a narrative that many of us working with families have found increasingly unhelpful: the idea that today's young people are somehow less resilient, more fragile, or part of a "snowflake generation".

Instead, he argues that young people are facing a world that is genuinely harder to navigate, with increasing mental distress linked to economic uncertainty, social pressures and the impact of life online. He describes anxiety, depression, self-harm and eating disorders as rising concerns and warns that too many young people are left waiting too long for support.

At RAFT, this reflects what we see every day.

According to the NHS, the UK has seen a 50% rise in children and young people having contact with mental health services over the past five years. This increase in demand has not been matched by a comparable increase in resources, leaving many young people and families struggling to find appropriate support. Many children and young people are signposted elsewhere.

RAFT provides counselling to children and young people who fall through the cracks of statutory support. Our counsellors increasingly work with young people experiencing severe emotional distress, including suicidal thoughts, where families report significant difficulties accessing timely specialist support or are advised that the young person does not meet current service thresholds.

The children and young people coming through our doors are not lacking resilience. In fact, many show extraordinary strength in the face of challenges that previous generations simply did not encounter in the same way. They are managing family breakdown, school pressures, bullying, social media influences, anxiety about the future, and the lasting impact of the pandemic, often with very little support.

What concerns us most is the growing number of young people who are struggling significantly but do not meet the threshold for statutory intervention.

Families frequently report that their child is not unwell enough for CAMHS, not at immediate risk, or does not meet the criteria for specialist services. Yet those same children may be experiencing debilitating anxiety, low mood, emotional dysregulation, self-esteem issues, family conflict, social isolation, or emerging behavioural difficulties that are affecting every aspect of their lives.

These are not minor issues.

Increasingly, RAFT is supporting young people who sit in this gap between need and eligibility. They are struggling, but not enough to qualify for specialist intervention. Their families are worried, their schools are concerned, but the available services are stretched and thresholds remain high.

We are also seeing more complex presentations than ever before. Young people are often dealing with multiple overlapping challenges rather than a single issue. Anxiety may sit alongside neurodiversity, school avoidance, family conflict, trauma, caring responsibilities, low self-worth, or difficulties forming healthy relationships. These cases require skilled, relational support that looks beyond symptoms and focuses on the whole young person and the wider family system.

Early intervention matters.

The majority of children and young people do not need crisis services. They need someone to listen, understand, and help them develop the skills, confidence, self-regulation and emotional resilience to navigate difficulties before they become overwhelming. When we intervene earlier, outcomes improve, families cope better, and the need for more intensive intervention can often be reduced.

This is where charities like RAFT play a vital role. We provide counselling, family coaching, and therapeutic support for children, young people and families who may otherwise fall through the cracks. Our work is focused on prevention, early intervention and helping young people build lasting emotional wellbeing. We work alongside schools, families and other professionals to create safe spaces where young people can talk openly and develop strategies for managing life's challenges.

Professor Fonagy's comments are a timely reminder that rising levels of distress in young people should not be dismissed as oversensitivity or weakness.

The issue we face is systemic. At RAFT, we find that supporting parents and carers to improve their own self-care and self-compassion through our family coaching programme also goes a long way in supporting the children they care for. Many parents and carers care so passionately about getting the right support for their child that they can become overwhelmed by the process and lose sight of their own needs. Supporting a child with mental health difficulties at home can be exhausting and we must not underestimate the impact of child distress on parents and carers, and vice versa.

At RAFT, we believe every child deserves access to help before they reach crisis point, because no young person should have to become seriously unwell before they are considered worthy of support.

If we want better outcomes for children and young people, we cannot wait until they reach the threshold for specialist services. We must invest in the support that sits before it. That is where prevention happens, where resilience is nurtured, and where lives can be changed.

RAFT works with children, young people and families across Dorset, Bournemouth, Christchurch, Poole, Hampshire and South Wiltshire, providing counselling, family coaching, mediation and therapeutic support when it is needed most.

Claire Ranford, CEO, Relationship and Family Therapy (RAFT) © 21st September 2026

Community Hero

Relationship and Family Therapy (RAFT) Ltd has been nominated as CAN100 Community Hero of the Month for June 2026!

‘When family life feels tense, stuck or overwhelming, parents and carers often carry the weight silently, unsure where to turn. Relationship and Family Therapy, RAFT is here for those moments, offering warmth, understanding and specialist relationship and mental health support that helps families feel steadier, more connected and better able to cope. Parents and carers often describe the support as “a relief to finally feel understood” and “somewhere we don’t have to pretend we were coping.”

RAFT is a specialist counselling and therapeutic service supporting individuals, couples, families, children and young people, with a focus on relationships and mental health. RAFT’s name reflects the role it aims to play during periods of difficulty, offering steady, practical support when life feels hard to manage…. Read more in our Spotlight Page on the CAN100 Website

Don’t just take our word for it

Our families report…

89% Improved family relationships


88% Reduced emotional reactivity

80% reported calmer child behaviour


34 Families Successfully reunified

£1.3m saved in foster care fees

RAFT are here for families of all shapes and sizes, whether you’re a blended family, a single parent / carer, co-parenting or in a relationship, we are here for you.

Introducing - Relationship and Family Therapy (RAFT)

On 1st April 2025 our Charity, formerly known as Relate Bournemouth, Poole and Christchurch re-branded into a larger, more sustainable brand; fit to serve the wider community. Relationship and Family Therapy (RAFT) Ltd was launched. The new name reflects the core nature of our services in supporting individuals and families, whilst symbolising a source of hope and help, with a nod to our coastal roots.

Following the collective disaffiliation from the Relate National brand in 2025, our Charity signed up to become a member of the Relationships England and Wales Network. Relationships England and Wales mirrors the same quality and standards as Relate, but provides a more dynamic platform for diversification and meeting the needs of our clients in new ways that work.

In April 2025, our catchment area expanded to include the New Forest and Hampshire. Subsequently in April 2026, RAFT expanded to cover additional areas including Dorset, South Wiltshire and beyond following the closure of local services. We now provide face to face services to clients in Bournemouth, Poole, Christchurch, Wareham, Weymouth* and are developing further outposts to serve our community. Online webcam services are available further afield.

*Please note, these locations provide adult relationship and individual counselling services only

New Name - New Brand - Same Great Service -

New Name - New Brand - Same Great Service -

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In the Spotlight

RAFT supported unprecedented numbers of children and young people in schools across Bournemouth, Christchurch and Poole following a post-covid19 surge in mental health difficulties. Check out RAFT (formerly Relate Bournemouth, Poole and Christchurch) as featured in the Talbot Village Trust News

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  • “I felt listened to for the first time. That made it possible to keep going when things were hard.”

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